Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Each ticket you post to our customer help and support Dept will be handled within about one hour. The regular problems will be taken care of as quickly as possible. Yet, if the service request you have submitted needs aid from a capable technician, we’ll send the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Qualified Tech Support Service

  • Our technical help team will be online for you round–the–clock to to respond to all service request tickets that you send. We offer tech help and support for all software packages that are pre–installed on your server. These include our custom developed Web Site Control Panel, the chosen OS and the server administration panel (depending on the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and regularly updated articles base is included in our custom–built Web Site Control Panel. It offers quick tips on how to conduct all the common site managing tasks. The Help area offers you descriptive how–to article tutorials and step by step video tutorials. You can reach the Help area by clicking on the Help or Video buttons in the top right corner of each Control Panel section.