1 hour ticket response
Fast support is our primary concern and that’s why we have a team of professional tech support engineers who are eager to provide a quick answer to any question that you could have. Just post your technical support ticket from the Web Site Control Panel and we will reply back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute customer support ticket response time.
An Outstanding Help Desk Service
Each member of our client support team has lots of years of experience in the Linux cloud web hosting sphere and most of them have been with us for at least five years. They all are eager to respond to all your queries in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how to use a particular feature, we have incorporated a very user–friendly Help section in our Web Site Control Panel. You can search through a broad collection of web hosting account administration articles and website management articles, check our F.A.Q. repository or check our step–by–step video tutorials.