An Easy–to–Navigate Help Center Section
You will find nearly all the answers to your questions in the user–friendly Help Center section integrated into your Web Site Control Panel. It boasts a vast repository with frequently asked questions and comprehensive help articles contributed by our capable client support team.
For those of you who’d like to discover how to fix a regularly encountered problem by watching a video tutorial, we’ve added a selection of video tutorials to our Web Site Control Panel. All the tutorials are short and easy to grasp. They offer you step–by–step demonstrations of different web site administration actions.
A One–Hour Ticket Response Guarantee
With all our semi–dedicated servers, we offer a 24x7 customer care service with a sixty–minute ticket response guarantee. A group of skillful technical support engineers will be at your disposal to answer all the inquiries that you could have. During off–peak times, a reply will be given in even less than 20 minutes.