A 99.9% Server Uptime
We’ve set up our cloud web hosting system using stable hardware components and strongly customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on all our machines to ensure maximum safety and dependability. We have set up a number of DoS protection units coupled with highly effective firewall software to make sure our internal network is unassailable and safe.
All our Linux cloud web hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
To be able to offer a top–notch web hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And because of this, irrespective of which datacenters you pick: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to decrease all potential risks with our cloud hosting plans and despite the fact that our company provides outstanding tech support, there are instances when the client is simply not satisfied with what we offer. Or he has to move to a more robust hosting service, like a VPS server or even a dedicated server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t content, you will receive a full refund.
24/7 Technical Support
In the event that you have a web hosting firm, your tech engineers are of crucial importance. This is why we’ve meticulously hand–picked a very trained group of technicians, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All questions are answered in under 1 hour and our average ticket response time is under twenty minutes!