Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you acquire your own hosting server, you shall have more liberty as to what you can install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, hence you are not able to install server-side software. Although this is not a concern for most script-driven programs, there are a few that have specific requirements and need specific software to be present on the web server either for some additional features or for them to work at all. If you have practical knowledge, you will not have any troubles to run the hosting server, but if you do not, you may simply not have the capabilities to deal with everything and use the script apps which you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can set up everything for you and aid you with any issues that you might encounter.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server
solutions we offer and you are able to add it either during the signup or anytime later via your billing Control Panel. It comes with sixty minutes of custom work on your web server, so our administrators can aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed if it doesn't work properly, so you'll not need to waste time to determine what is wrong as they can help you in a very quick and expert way. Because this is a one-time upgrade, you'll be able to get it just when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful if you can't do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
In case you need our upgrade for any reason, you'll be able to add it to your dedicated server
with a couple of mouse clicks from your billing Control Panel or if you need some custom work on the machine the moment it is set up, you can acquire the upgrade during the signup procedure and tell us what do you require to be performed, so everything will be ready once your web server is working. 60 minutes of custom work are included to your account each and every time you acquire the upgrade, so you can employ this service as frequently as you need. If some task needs less time to be performed, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on developing and advertising your sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You'll be able to take full advantage of it if you also use our Managed Services upgrade, but the 30 min it includes aren't sufficient to execute all tasks that you need.