A lot of individuals who start using their 1st web hosting account, or switch companies, typically have queries in regard to how particular things are completed or come across complications when setting up different things such as emails, site settings, etc. Because of this, lots of web hosts have prepared documentation with frequently asked questions and problems in order to help their customers get info swiftly and easily. Consequently, the customer service technicians can focus on actual issues that given customers may be encountering, because the solution for the smaller things will be available on the World Wide Web and clients can easily handle them without touching base with the tech support team. Having elaborate documentation is vital, especially for new clients without any experience whatsoever, since the hosting service entails tons of functions and lots of individuals can get bewildered about what to do. A good knowledge base can both help you complete the tasks that you need and find out how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
All Linux cloud web hosting that we’re offering include a detailed knowledge base where you can find everything you need to know about your hosting account. Regardless of whether you want to set up a new database, to forward a domain by means of an .htaccess config file or to create an e-mail address on your computer or cell phone, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a given section of the Hepsia hosting Control Panel, you will see articles that are dedicated to the features that can be accessed through it. In case you want to see the complete list of articles and get acquainted with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any problem that you could confront, but in case you don’t find the info that you’re looking for, you can always touch base with us, as our help desk support team is at your service night and day.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the comprehensive online documentation that we’ve prepared for you. The articles include general information about our services, informational tutorials about the various functions that you can use, together with troubleshooting guidelines that can help you fix common problems that you could chance upon. The topics that we’ve included cover more or less everything, from elementary things such as how to host a new domain in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a specific Control Panel section will always be available on the right side of the page that you’re on, while the complete article collection is accessible through the dedicated Help section.